What is the purpose of a structured handoff (SBAR) at shift change?

• A. To document patient satisfaction
• B. To increase administrative tasks
• C. To shorten reports
• D. To ensure accurate, concise, and standardized communication for continuity of care

Answer: (D)

Structured handoff using SBAR aims to ensure accurate, concise, and standardized communication during shift changes to maintain continuity of care. SBAR provides a predictable path for sharing information: Situation describes the current issue, Background gives relevant history, Assessment shares the clinician’s judgment, and Recommendation outlines the next steps. This format helps everyone quickly grasp what’s happening, why it happened, what the clinician believes, and what needs to be done next. Because the message follows a clear structure, essential details—such as changes in condition, medications, allergies, or pending tests—are less likely to be omitted, reducing the chance of miscommunication and patient safety risks during transitions. The other options miss the main goal: documenting patient satisfaction, increasing administrative tasks, or shortening the report do not focus on ensuring that critical information is transferred accurately and consistently.